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      Trouble uploading photos to your PopBookings profile?

      Troubleshoot issues with uploading photos to your PopBookings profile with this article.

      You may have trouble uploading your profile photos if you do not allow third-party cookies to be set in your browser. Here's some how-to information to help:

      Allowing Third-Party Cookies to Be Set in Your Browser

      What are cookies?

      Cookies are pieces of data stored by web browsers that websites and applications can use to remember a web browser from one request to the next. They allow features like shopping carts and user account logins to function.

      Many web browsers make a distinction between first-party and third-party cookies. First-party cookies are created by the web server identified by the address shown the browser's address bar. Third-party cookies can be created when content is loaded from domains other than the one shown in the address bar.

      Some browsers allow users to decide whether or not the third-party cookies should be accepted. To configure your browser to allow third-party cookies, follow the instructions for your chosen browser.

      Chrome

      1. Click the menu icon in the upper right side of the browser window.
      2. Click Settings.
      3. Click Privacy and security.
      4. Click Site Settings.
      5. Under Permissions, click Cookies and site data.
      6. Make sure the Block third-party cookies toggle is turned off. mceclip0.png

      Safari

      1. Click Safari in the menu bar.
      2. Select Preferences.
      3. Click the Privacy panel.
      4. For the option Cookies and website data, make sure the checkbox is unchecked*:
      5. Log in to app.popbookings.com.
      6. Once logged in, the PopBookings cookie is stored and you may set the Cookies and website data setting back to its default setting. 

      *In older versions of Safari, for the option Block cookies, select Never.

      Firefox

      1. Click the menu icon.
      2. Open the Options window.
        1. For Windows users, click Options.
        2. For Mac OS users, click Preferences.
      3. Click the Privacy panel.
      4. In the History section, select Firefox will: Use custom settings for history.
      5. Make sure that the Accept cookies from sites box is checked.
      6. For Accept third-party cookies, choose Always.

      Internet Explorer

      1. Click the cog/tools menu icon in the upper right of the window.
      2. Click Internet Options.
      3. Click the Privacy tab.
      4. Click Sites.
      5. In the Address of website field, enter popbookings.com. 
      6. Click Allow.
      7. Click OK.

      Pro Tip: Since our services are centered around the Google API, we highly recommend using Google Chrome for the best user experience.

      Still have questions? Contact us at support@popbookings.com.