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      How do I check in and out of my booking on PopBookings?

      Once you are booked, you need to check in and out of the job on PopBookings. Follow these easy steps!

      When your shift begins, you can check in on the PopBookings app to let your agency know that you have arrived on-site.

      How to check in for a job

      To check in, follow the steps below using the app:

      1. Open your app, or click on the check in notification you will receive prior to your shift.
      2. Click Bookings.
      3. Open the job you want to check in to.
      4. Click the Check In button at the bottom of the details page.
      5. Take a selfie to confirm the check-in. Make sure to take your selfie with the event in the background to show you’re on-site and ready to work!
      6. Done! 

      To check out, follow the steps below using the app:

      1. Open your app, or click on the check out notification you will receive prior to your check out time.
      2. Click Bookings.
      3. Open the job you want to check out of. 
      4. Click the Check Out button at the bottom of the details page.

      Pro Tip: Be sure to enable GPS location services AND camera permissions for the PopBookings mobile app. Check In may not work if you do not allow these permissions. 

       

      How to turn on and off GPS on your device:

      For iPhone | For Android

      NOTE:  If you don't have internet access you will be able to check-in with offline mode. The app will record your check-in time and selfie, and upload those the next time you connect.

      Still not able to check-in?

      1. Contact your agency to let them know you arrived on-site and provide a photo with the event in the background to show you’re on-site and ready to work. They will be able to record the details on PopBookings.
      2. Take a screenshot of your PopBookings app to report the issue to us with ease. If you find the app isn't playing nice or cooperating with you, we’d like to know! After the event, please report your issue with us at support@popbookings.com. 

      Screenshots are key when reporting technical issues, along with detailed descriptions of exactly what's happening in your own words. After you've taken the screenshot, be sure you attach it when getting in touch with us.

       

      How to Take a Screenshot

      Because the design of smartphones can change with each new model, we let the experts instruct you on best practices for taking screenshots:

      Android users: Visit Android Help to read how to Take a screenshot on your Android device.

      Still Need Help?

      Contact Support:

      1. Visit https://support.popbookings.com/
      2. After getting to the support page click the blue chat bubble in the bottom left corner and follow the prompts to message the PopBookings Support team! 


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